TRUENORTH - Terms of Use

Terms of use

Legal Information & Notices


Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the "Terms of Use") apply to the TrueNorth web site located at www.truenorth.co, and all associated sites linked to www.truenorth.co by TrueNorth, its subsidiaries and affiliates, including TrueNorth sites around the world (collectively, the "Site"). The Site is the property of TrueNorth ("TrueNorth") and its licensors. This Site, including any linked or connected Site accessible through the homepage, is published and maintained by subsidiaries, affiliates, and/or related entities of TrueNorth. Please note that when you enter any linked or connected Site accessible through this homepage, such linked or connected Site may have its own terms and conditions of use which are specific to such linked or connected Site. When you access, browse, or use this Site you accept, without limitation or qualification, the terms and conditions set forth below and any additional terms and conditions of use set forth in any subsite. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

TrueNorth reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, or discontinue at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, TrueNorth grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. You agree that we can suspend or terminate your access to the Site and any services contained therein, at any time, for any reason, without notice.


Content

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to TrueNorth, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without TrueNorth’s express prior written consent.

You may use information on TrueNorth products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by TrueNorth for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.


Your Use of the Site

You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. TrueNorth reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any TrueNorth server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of TrueNorth, including any TrueNorth account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or TrueNorth’s systems or networks, or any systems or networks connected to the Site or to TrueNorth.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not lease, sell, copy, sublicense, transfer, or assign any information, intellectual property, goods, or services provided on the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to TrueNorth on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of TrueNorth or others.


Other Terms and Conditions

Additional terms and conditions may apply to purchases of products or services and to specific portions or features of the Site, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

TrueNorth’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

TrueNorth may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and TrueNorth makes no commitment to update the materials on the Site with respect to such products and services.

The following terms also govern and apply to your use of the Site, and they are incorporated herein by this reference:

  • Guidelines for Using TrueNorth Trademarks & Copyrights
  • Software License Information
  • Legal Contacts

Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site. It is the responsibility of the user to check for updates to these terms.


Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account, for instance to attend a webinar. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify TrueNorth immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by TrueNorth or any other user of or visitor to the Site due to someone else using your TrueNorth ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s TrueNorth ID, password or account at any time without the express permission and consent of the holder of that TrueNorth ID, password or account. TrueNorth cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


Privacy

TrueNorth’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view TrueNorth’s Privacy Policy, click here. You acknowledge and consent to the Privacy Policy of this site. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.


Links to Other Sites and to the TrueNorth Site

This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under TrueNorth’s control, and TrueNorth is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.


International Data Transfers & GDPR Compliance

TrueNorth stores and transfers personal information, collected from the Site, outside the European Union (“EU”), and TrueNorth has robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the EU rules and regulations regarding data protection, including but not limited to the EU General Data Protection Regulation (“GDPR”). TrueNorth carries out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects in the EU.


Disclaimers

TRUENORTH DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. TRUENORTH CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. TRUENORTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRUENORTH DISCLAIMS ANY AND ALL LIABILITY (INCLUDING FOR ANY DELAYS, INTERRUPTIONS, TRANSMISSION ERRORS, SECURITY FAILURES, AND OTHER PROBLEMS CAUSED BY THESE ITEMS) FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY TRUENORTH SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST TRUENORTH FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

TrueNorth reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.


Limitation of Liability

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE (INCLUDING ALLCONTENT AND FUCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED “AS IS”. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, TRUENORTH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINDGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE; (2) THAT THE SERVER THAT MAKES THIS SITE AVALABLES IS FREE OF VIRSUSES OR OTHER COMPONENT THAT MAY INFECT, HARM OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN ACCESS, BROWSE, DOWNLOAD FROM, OR OTHERWISE USE THE SITE.

UNDER NO CIRCUMSTANCE, INCLUDING BUT NOT LIMITED TO TRUENORTH’S NEGLIGENCE, SHALL TRUENORTH BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTIAL, INDRIECT, PUNITIVE, OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE, OR (C) ERRORS OR OMISSIONS IN THE CONTENTS AND FUNCTIONS OF THIS SITE, EVEN IF TRUENORTH OR AN AUTHORIZED REPRESENTATIVE THEROF HAS BEEN ADVISED OF SUCH DAMAGES. SOME STATES DONOT ALLOW THE EXCLUSION OR EXCLUSION MAY NOT APPLY TO YOU, IN NO EVENT SHALL TRUENORTH TOTAL LIABLITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHER) EXCEED THE GREATER OF (1) THE TOTAL OF ANY SUBSCRIPTION OR SIMILAR FEES WITH RESPECT TO ANY SERVICE OR FEATURE OF OR ON THE SITE PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST TRUENORTH (BUT NOT INCLUDING THE PURCHASE PRICE FOR ANY TRUENORTH PRODUCTS OR SERVICES), OR (2) US$100.00.


Indemnity

You agree to indemnify and hold TrueNorth, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against TrueNorth by any third party due to or arising out of or in connection with your use of the Site.


Violation of These Terms of Use

YOU AGREE THAT TRUENORTH MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TERMINATE YOUR ACCESS TO THE SITE AND/OR BLOCK YOUR FUTURE ACCESS TO THE SITE IF WE DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE OR OTHER AGREEMENTS OR GUIDELINES WHICH MAY BE ASSOCIATED WITH YOUR USE OF THE SITE.

TrueNorth may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) TrueNorth’s rights or property, or the rights or property of visitors to or users of the Site, including TrueNorth’s customers. TrueNorth reserves the right at all times to disclose any information that TrueNorth deems necessary to comply with any applicable law, regulation, legal process or governmental request. TrueNorth also may disclose your information when TrueNorth determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that TrueNorth may preserve any transmittal or communication by you with TrueNorth through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or TrueNorth determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of TrueNorth, its employees, users of or visitors to the Site, and the public.

You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to TrueNorth, for which monetary damages would be inadequate, and you consent to TrueNorth obtaining any injunctive or equitable relief that TrueNorth deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies TrueNorth may have at law or in equity.

You agree that TrueNorth may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If TrueNorth does take any legal action against you as a result of your violation of these Terms of Use, TrueNorth will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to TrueNorth. You agree that TrueNorth will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.


Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in San Mateo County, California, and waive any objection to such jurisdiction or venue. The preceding provision regarding venue does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you agree that this Site is a passive platform solely based in California which does not give rise to personal jurisdiction over TrueNorth in jurisdictions other than California, and you expressly consent to waive all defenses of “lack of personal jurisdiction” and “inconvenient forum” with respect to venue and jurisdiction in the state and federal courts of in San Mateo County, California. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between TrueNorth and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.


Void Where Prohibited

TrueNorth administers and operates the www.truenorth.co Site from its location in Redwood City, California USA; other TrueNorth sites may be administered and operated from various locations outside the United States. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. TrueNorth reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.


Miscellaneous

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and TrueNorth with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and TrueNorth with respect to such use are hereby superseded and cancelled. Other than as provided in a purchase agreement you enter into with TrueNorth, TrueNorth will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. TrueNorth’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by TrueNorth of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between TrueNorth and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

TrueNorth provides access to TrueNorth international data and, therefore, may contain references or cross references to TrueNorth products and services that are not announced in your country. Such reference does not imply that TrueNorth in your country intends to announce such products or services.


Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. TrueNorth shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice.

Copyright © 2020 TrueNorth. All rights reserved.

TrueNorth, 8 Cadiz Circle, Redwood City, CA 94065, USA.

Effective as of November 19, 2020.

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