Upgrade is a neobank, operating exclusively online, that offers affordable credit via personal loans and cards. In addition, they help consumers better understand and manage their money with educational tools and credit monitoring.
INDUSTRY
Financial Services
SERVICE
Consumer Lending
CLIENT SINCE
2021
Upgrade’s singular focus: empower consumers with innovations that help them better understand and unlock their credit potential.
TrueNorth was chosen based on our understanding of the challenges faced by companies that seek to disrupt the market with innovation and our expertise in building platforms that are catalysts for customer and revenue growth.
From the outset, TrueNorth and Upgrade established an agile culture of integrated scrum teams to establish objectives and organize a disciplined timeline.
Build a platform that lowers the cost of credit and increases the access to credit while addressing the unmet needs of their two primary customers—creditors with cash to invest as lenders and borrowers looking to consolidate debt, make a major purchase, or refinance credit cards.
TrueNorth enhanced back-end automation to support new instruments that help investors understand returns, help borrowers evaluate options, and expedite functions like loan application reviews and cash transfers.
“Great work on getting a complex new product out within such a short period of time. Huge props to the team for going the extra mile working weekends, sometimes delaying vacation plans or in some cases working from Starbucks while on vacation.”
Visar Nimani - Co-founder & CTO
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